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How We Handle Your Account Information

We collect what we need to run your account, process your bKash and Nagad payments, and verify withdrawals. Everything stays tied to your login and wallet activity.

Account data encryptedPayment details protectedWithdrawal verification storedSupport logs kept secureNo third-party sharing
1971bet How We Handle Your Account Information
POLICY QUESTIONS

How to Reach Us About Your Data

If you want to see what we hold, correct something, or ask how we use your information, our support team can walk you through it. We handle privacy requests the same way we handle account questions.

Live Chat Open the chat bubble on any page and tell us you need help with your data. We can pull up your account details, explain what we store, and start a data request right there in the conversation.
Email Support Send your privacy question or data request to our support address. Include your registered mobile number so we can verify your account. We respond within one business day and guide you through the next steps.
Account Settings Log in and head to your account page. Under privacy settings you can review what data we hold, update your contact details, and submit a formal request to access or delete your information.
DATA HANDLING

How We Protect What You Share

Your account information, payment records and betting history sit behind login encryption. We only ask for what we need to process your deposits, verify withdrawals and keep your session active across devices.

Encrypted Storage

Your mobile number, bKash and Nagad transaction history, and withdrawal requests are stored with encryption. We separate payment details from your betting logs so no single record exposes your full financial activity.

Session Cookies

When you log in, we place a session cookie so you stay signed in when you move from our slot lobby to live tables or the sportsbook. Cookies expire when you close your browser or log out manually.

Withdrawal Verification

Before we approve a payout, we check the mobile number and wallet account tied to your deposit. That verification record stays in your account history so we can confirm your identity on future withdrawals without asking again.

Data Retention

We keep your account data and transaction logs as long as your account is active. If you stop logging in for an extended period, we archive your records but hold them in case you return. Contact support to request deletion.

Privacy Policy Questions

We collect your mobile number, the payment details you enter for bKash, Nagad or Rocket deposits, and device information when you log in. That data lets us process transactions, verify withdrawals, and keep your session active.

Payment details are encrypted and stored separately from your betting history. We link them to your account ID so we can process deposits and verify withdrawal requests, but we do not expose your full wallet information in any single log.

Yes. Contact our support team via live chat or email, confirm your registered mobile number, and we will prepare a file showing your account details, transaction history, and any support logs tied to your login.

We share transaction data with payment processors to complete your bKash and Nagad transfers, and session details with game providers to track your rounds. We do not sell your information or pass it to advertisers outside our platform.

We keep your data as long as your account is active. If you stop logging in for a long period, we archive your records but hold them in case you return. You can request permanent deletion by contacting support.

We use session cookies to keep you logged in when you switch between our slot lobby, live tables and sportsbook. Disabling cookies will log you out each time you navigate to a new section, so we recommend leaving them enabled.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.